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Privacy Policy

Privacy policy

This privacy policy sets out how The Folly uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.



The Folly may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 14/02/2026.



What we collect

We may collect the following information:




  • Name

  • Contact information including email address and telephone number

  • Booking and enquiry details

  • Information you provide when you communicate with us by email, phone or via this website



What we do with the information we gather

We require this information to understand your needs and provide you with a better service. In particular, we may use your information for the following reasons:




  • Managing enquiries and bookings

  • Internal record keeping

  • Improving our services and guest experience

  • Contacting you regarding your enquiry or booking

  • Sending occasional updates or information relevant to your stay (where appropriate)



Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Other websites are not governed by this privacy statement.



Controlling your personal information

Under data protection law, you have rights including:




  • The right of access – You can request copies of your personal information

  • The right to rectification – You can ask us to correct inaccurate or incomplete information

  • The right to erasure – You can ask us to delete your personal data in certain circumstances

  • The right to restrict processing – You can ask us to limit how we use your data

  • The right to object – You can object to how we use your data

  • The right to data portability – You can request that we transfer your data to another organisation



You are not required to pay any charge for exercising your rights. We have one month to respond to you.



If you would like to make a request regarding your personal data, please contact us using the details provided on this website.



How long we keep your data

We only keep your personal data for as long as necessary to fulfil the purpose for which it was collected. This may include meeting legal, accounting or regulatory requirements, or dealing with enquiries, bookings or potential complaints.



If you believe that any information we hold about you is incorrect or incomplete, please contact us and we will correct it promptly.

Have a question about your stay?
Email hello@follydays.co.uk
and we’ll be happy to help.
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